About us

Established in 1993, Kindertons’ aim has always been to remove the stress and inconvenience any accident inevitable causes. As our business has grown from strength to strength over the years we have never lost sight of this commitment to deliver the best possible customer service to our clients.

From the outset of your first notification of a claim to us our processes are designed to minimise the impact of the incident upon your daily routine. Immediately you will be allocated your own dedicated claims handler who will oversee your claim from start to finish. We will liaise with all other parties involved in the accident as well as your own and the third party’s insurance company. Whilst your vehicle is off the road you will be provided with if required, a “like for like” replacement hire vehicle for the duration of repairs or until a settlement cheque has been received in the event of your vehicle being a total loss. Included within this service is the free collection and delivery of your vehicle as well as the replacement hire vehicle to a convenient location of your choice.

Often the total cost of the claim will be recovered directly from the “at fault” party’s insurer and so you will not incur an excess or have your “no claims bonus” adversely affected. Kindertons are a 1st Tier subscriber to the Association of British Insurers General Terms of Agreement claims protocol, this ensures that claims are dealt with efficiently and within pre-agreed strict acceptable guidelines. This enables your claim to be fast-tracked and concluded in the shortest possible timeframe.

With purpose built headquarters based in Crewe, Cheshire and seven additional regional transport depots, Kindertons is safely positioned to provide a true nationwide coverage.

Kindertons is also authorised and regulated by the Financial Services Authority and by the Department of Constitutional Affairs in respect of regulated claims management activities.