Why Kindertons’ Complete Accident Management Solution?

Our Complete Accident Management Solution offers a comprehensive service to you and your client. In the event of a claim we will handle it in full, from inception to completion, irrespective of liability. Importantly, your client will be allocated their own claims handler for the complete duration of the claim, this will ensure continuity and easy access to immediate support and assistance.

Using this service means you have the ability to reduce your claims handling costs and re-deploy these resources elsewhere in your business. Claims’ handling, as well as being resource intensive, is also an area, which requires significant support and training. Our service is staffed by a highly skilled and experienced team whose aim is to achieve the best result for you and your client in the most efficient way possible.

Kindertons will: -

• Provide a branded claims line (0845)
• Deal with any claim relating to your clients motor policy (Fire, Theft, Own Damage, Vandalism, Windscreen, Fault or Non-fault)
• Validate cover directly with yourself
• Report the claim to the clients insurers
• Where appropriate, arrange inspection of the clients vehicle
• Arrange repairs to the clients vehicle (when covered by policy)
• Track claims until completion
• Provide monthly or quarterly management reports

Kindertons will instruct their Uninsured Loss Team in the event of a non-fault accident (see Motor Legal Expenses Insurance).