Kindertons, one of the UK’s leading Claims Management companies and providers of add-on Insurance products, has completed its big roll-out on ICE.
Consumer Duty is a new regulation introduced by the Financial Conduct Authority (FCA), which sets higher and clearer standards of consumer protection across all financial services. Essentially businesses must put their customers' needs first, and those who don’t will be held accountable.
Insurance fraud costs the industry over £1 billion each year, and as fraudsters are becoming more and more desperate, they also becoming more and more sophisticated in how they go about de-frauding their insurance companies – and consequently accident management companies including Kindertons.
We are so thrilled to have won the Contact Centre Award at last night’s Insurance CX Awards.
Our Marketing Team are responsible for all our branding, literature, website, social media, tender documents, awards submissions, charity activities and events that you will have seen. They are responsible for how the brand is showcased and represented both internally and externally.