REASONS TO WORK WITH KINDERTONS

We know your time is incredibly precious. That’s why we’ve not provided an exhaustive list on why Kindertons are the right fit for your business. Here are just a few of the benefits in partnering with us…


WORK WITH A TRUSTED PARTNER

  • UK’s third largest Credit Hire Operator
  • Nearly 30 years’ experience in the sector
  • Market-leading service provider of full accident management, insurance and mobility solutions.

DELIVER A MARKET-LEADING SERVICE

  • Fully white-labelled service designed to protect, strengthen and promote your brand
  • Multiple award wins and shortlistings
  • Comprehensive training for all claims staff
  • Specialist claims teams for niche, taxi and commercial vehicles

TRIED AND TESTED PROCEDURES

  • Proven strong claim to hire conversion rates
  • We have a number of fixed fee protocols in
    place with insurers to minimise the cost of claims

TRANSPARENT CUSTOMER EXPERIENCE TRACKING

  • Significant investment in our Voice of the
  • Customer strategy
  • Delivered by Rant & Rave
  • Industry-leading Net Promoter Score rating
  • Independent measurement
  • Service we give is the only way to impact the results

ACCESS TO AN EXTENSIVE RANGE OF CREDIT HIRE VEHICLES

  • In-house fleet with over 4,000 vehicles
  • Wide and diverse range available
  • From cars and motorbikes to LCVs and dual-control vehicles
  • UK’s largest credit hire taxi fleet

QUALITY AND GUARANTEED REPAIRS

  • 170+ fully approved repairers in our network
  • BS10125 accredited (or hold at least one manufacturer’s approval)
  • Genuine manufacturer approved parts used
  • Three-year repair guarantee (or balance of manufacturer’s warranty)

FULL NATIONWIDE COVERAGE

  • 11 transport depots throughout the UK
  • Includes Scotland and Northern Ireland
  • Sunday deliveries also available (subject to availability) through our central Atherstone depot

INNOVATIVE INSURANCE POLICIES

  • Extensive range of complementary insurance products
  • Competitive rates
  • Quickly incept or renew policies in just a few clicks through our portal or SSP/Open GI platforms

REAL-TIME INTERACTIVE CLAIMS TRACKING

Bespoke and meaningful management information delivered through our dedicated online portal, including daily reports for referrals and conversion

OMNI-CHANNEL COMMUNICATION STRATEGY

Choice of communication methods to suit the customer: Call, Text, Email, Mobile app, Live chat, Customer document portal