We know your time is incredibly precious. That’s why we’ve not provided an exhaustive list on why Kindertons are the right fit for your business. Here are just a few of the benefits in partnering with us…

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WORK WITH A TRUSTED PARTNER

• UK’s third largest Credit Hire Operator
• Nearly 30 years’ experience in the sector
• Market-leading service provider of full accident management, insurance and mobility solutions.

DELIVER A MARKET-LEADING SERVICE

• Fully white-labelled service designed to protect, strengthen and promote your brand
• Multiple award wins and shortlistings
• Comprehensive training for all claims staff
• Specialist claims teams for niche, taxi and commercial vehicles

TRIED AND TESTED PROCEDURES

• Proven strong claim to hire conversion rates
• We have a number of fixed fee protocols in
  place with insurers to minimise the cost of claims

TRANSPARENT CUSTOMER EXPERIENCE TRACKING

• Significant investment in our Voice of the
• Customer strategy
• Delivered by Rant & Rave
• Industry-leading Net Promoter Score rating
• Independent measurement
• Service we give is the only way to impact the results

ACCESS TO AN EXTENSIVE RANGE OF CREDIT HIRE VEHICLES

• In-house fleet with almost 5,000* vehicles
• Wide and diverse range available
• From cars and motorbikes to LCVs and dual-control vehicles
• UK’s largest credit hire taxi fleet

* Fleet numbers will fluctuate.

QUALITY AND GUARANTEED REPAIRS

• 200+ fully approved repairers in our network
• BS10125 accredited (or hold at least one manufacturer’s approval)
• Genuine manufacturer approved parts used
• Three-year repair guarantee (or balance of manufacturer’s warranty)

FULL NATIONWIDE COVERAGE

• 11 transport depots throughout the UK
• Includes Scotland and Northern Ireland
• Sunday deliveries also available (subject to availability) through our central Atherstone depot

INNOVATIVE INSURANCE POLICIES

• Extensive range of complementary insurance products
• Competitive rates
• Quickly incept or renew policies in just a few clicks through our Partner Portal or SSP/Open GI platforms

REAL-TIME INTERACTIVE CLAIMS TRACKING

Bespoke and meaningful management information delivered through our dedicated online portal, including daily reports for referrals and conversion

OMNI-CHANNEL COMMUNICATION STRATEGY

Choice of communication methods to suit the customer: Call, Text, Email, Live chat, Customer document portal